Legal Information

How we use Cookies.

Please note that this site uses cookies to gather anonymous information about our website's activity. These cookies help us to monitor how our website is being used (which pages are most popular etc) in order to improve our services. Overall, they help us provide you with a better website. The so-called “Cookie Law” requires websites to obtain consent from visitors to store or retrieve any information on a computer or any other web connected device, like a smartphone or tablet.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. The use of cookies by Kingsland Business Recovery complies with the EU Privacy Directive, adopted by the UK in its updated Privacy and Electronic Communications Regulations that came into force on May 26th 2012.

In accordance with the Information Commissioner’s guidance on the Privacy and Electronic Communications Regulations, we understand by visiting this site, you have given your “implied consent” for cookies being set on your device.

Terms and conditions 

Your use of this website and the documents, files and other information available through it is subject to the following terms and conditions, as amended by us from time to time. Use of and access to this website does not itself create a business relationship between you and Kingsland Business Recovery and where such an arrangement does exist it is governed by separate off-line terms of engagement.

Insolvency Appointments

Partners and staff taking insolvency appointments are licensed to act as insolvency practitioners in the United Kingdom by the Association of Certified Chartered Accountants. 

Work undertaken under insolvency appointments is subject to the insolvency law and regulations, court practice notes and the Statement of Insolvency Practice.

In addition, insolvency practitioners are subject to the ACCA code of Ethics. All insolvency practitioners are also expected to comply with the Joint Insolvency Code of Ethics.

Complaints 

Every endeavour will be made to try to resolve any issues that may arise. please contact us on 08009553595 and we will be happy to discuss any issues and concerns you may have. However, if any matter is not dealt with to your satisfaction your complaint should be made to the Insolvency Complaints Gateway by visiting their website https://www.gov.uk/complain-about-insolvency-practitioner and completing and submitting their online form. Alternatively you can print the form from their website and send it by post to The Insolvency Service, IP Complaints, 3rd Floor, 1 City Walk, Leeds, LS11 9DA or contact them by telephone on 0300 678 0015 (Monday to Friday 9am – 5pm).

Conflicts of Interest 

We will inform you if we become aware of any conflict of interest in our relationship with you, or in our relationship with you and another client. Where conflicts are identified, either between two or more of our clients, or in the provision of multiple services to a single client, we will take such steps as are necessary to deal with the conflict.

Professional Indemnity

In order to comply with the Provision of Services Regulations 2009, the practice’s professional indemnity insurance is provided by Allianz Insurance Plc, 57 Ladymead, Guildford, Surrey, GU1 1DB. 

Statistical Data

We automatically collect statistical data about usage patterns on our website. This information is not used to identify any individual. It is only collected to provide us with an understanding of the areas of interest on our site and kept only for as long as required for this purpose.

Your Information / Marketing

We may use any of the information you submit to us from time to time, including personal data, to provide you with marketing information about Kingsland Business Recovery services subject to your consent. It will not be used for any other purpose, and will not be shared with anyone unless required by law.

General Data Protection Regulation

During the course of our engagement you may disclose personal data to us in order that we may provide our services to you.  The processing of personal data is regulated in the UK by the General Data Protection Regulation EU 2016/679 as supplemented by the Data Protection Act 2018 together with other laws which relate to privacy and electronic communications.  In this clause, we refer to these laws as "Data Protection Law".  In providing our services, we act as an independent controller and are, therefore, responsible for complying with Data Protection Law in respect of any personal data we process in providing our services to you.  Our privacy statement below explains how we process personal data. All direcgtors and business owners also an independent controller responsible for complying with Data Protection Law in respect of the personal data you process and, accordingly, where you disclose personal data to us you confirm that such disclosure is fair and lawful and otherwise does not contravene Data Protection Law. Terms used in this clause bear the same meanings as are ascribed to them in Data Protection Law.

Privacy Notice

The following information is provided to comply with the requirements of the General Data Protection Regulation.

This privacy statement describes why and how we collect and use personal data and provides information about individuals’ rights.  It applies to personal data provided to us, both by individuals themselves or by others.  We may use personal data provided to us for any of the purposes described in this privacy statement or as otherwise stated at the point of collection.

 

Identity and contact details of the controller and where applicable, the controller’s representative and the data protection officer

 

Where an insolvency practitioner of Kingsland Business Recovery is not appointed as office holder, the data controller is either the company/individual on whose instructions Kingsland Business Recovery is acting. 

The contact details of Kingsland Business Recovery are:

14 Derby Road Stapleford

Nottingham

NG9 7AA

0800 955 35 95.

Where an insolvency practitioner of Kingsland Business Recovery is appointed as office holder and the data processing is carried out as part of their statutory duties, the office holder(s) is/are the data controllers.  The insolvency practitioner can be contacted, as detailed above. 

How we use your personal information

The purpose for which personal information is processed may include any or all of the following:

• deliver services and meet legal responsibilities

• verify identity where this is required

• communication by post, email or telephone

• understand needs and how they may be met

• maintain records

• process financial transactions

• prevent and detect crime, fraud or corruption

• may also need to use data to defend or take legal actions related to the above.

Lawful basis for the processing

 

Most processing is carried out to comply with our legal obligations under statute and other regulatory obligations related to the insolvency process.  We also believe our processing is for the legitimate interests of all stakeholders in the insolvency process, as they are entitled to be kept informed and may wish to engagement in the insolvency process. Where Kingsland Business Recovery has engaged with a client to perform a service, we will be required to process data to provide the service in accordance with the contractual  terms.

What personal information we hold

The categories are: contact details, financial information and location.

In rare cases, we may hold some special category data, e.g. trade union membership or information about individuals’ health, which we will be necessary to administer the insolvency process in line with our legal obligation.

Who we share our data with

[if applicable] Our firm may have offices outside of the UK and the European Union ("EU"). We may also use third parties located in other countries to help us run our business.  As a result, personal data may be transferred outside the countries where we and our clients are located.  This includes countries outside the EU and countries that do not have laws that provide specific protection for personal data.   We have taken steps to ensure all personal data is provided with adequate protection and that all transfers of personal data outside the EU are done lawfully.  Where we transfer personal data outside of the EU to a country not determined by the European Commission as providing an adequate level of protection for personal data, the transfers will be under an agreement which covers the EU requirements for the transfer of personal data outside the EU. 

Personal data held by us may be transferred to:

Third party organisations that provide applications/functionality, data processing or IT services to us

We use third parties to support us in providing our services and to help provide, run and manage our internal IT systems.  For example, providers of information technology, cloud based software as a service providers, identity management, website hosting and management, data analysis, data back-up, security and storage services.  The servers powering and facilitating that cloud infrastructure are located in secure data centres around the world, and personal data may be stored in any one of them.

Third party organisations that otherwise assist us in providing goods, services or information

Auditors and other professional advisers

Law enforcement or other government and regulatory agencies or to other third parties as required by, and in accordance with, applicable law or regulation

Occasionally, we may receive requests from third parties with authority to obtain disclosure of personal data, such as to check that we are complying with applicable law and regulation, to investigate an alleged crime, to establish, exercise or defend legal rights.  We will only fulfil requests for personal data where we are permitted to do so in accordance with applicable law or regulation.

How long we retain your personal information

 

We retain personal data for as long as is necessary to achieve the purpose listed above and for any other permissible related purpose.  For example, we retain most records until the time limit for claims arising from the activities has expired or otherwise to comply with statutory or regulatory requirements regarding the retention of such records. 

Your rights

 

The GDPR provides the following rights for individuals:

  • Right to inform

This privacy notice meets our requirement to inform you of our processing of your data.

  • Access to personal data

You have a right of access to personal data held by us as a data controller.  This right may be exercised by contacting us [insert contact information].  We will aim to respond to any requests for information promptly, and in any event within one month.

  • Amendment of personal data

To update personal data submitted to us, you may email us at info@kingslandbr.co.uk  or, where appropriate, contact us via the relevant website registration page or by amending the personal details held on relevant applications with which you registered.

  • Rights that do not apply in these particular circumstances

Not all of the rights under the GDPR are available as one of the reasons we are holding your data is on the basis of it being a legal obligation and therefore the right to erasure, data portability and to object do not apply. 

Right to withdraw consent

 

The data received was not based upon obtaining consent and therefore the right to withdraw consent does not apply.

Changes to our privacy statement

 

We keep this privacy statement under regular review and will place any updates on our website.  Paper copies of the privacy statement may also be obtained by writing to us at Kingsland Business Recovery

14 Derby Road Stapleford

Nottingham

NG9 7AA

0800 955 35 95.

 

Complaints

 

Should you want to complain about our use of personal data, please contact us at info@kingslandbr.co.uk.  

You also have the right to lodge a complaint with the Information Commissioner's Office (“ICO”) (the UK data protection regulator).  For further information on your rights and how to complain to the ICO, please refer to the ICO website.

Who provided the personal data

The personal data we have used to contact you was provided by the company/individual (or persons acting on their behalf) on whose instructions we are acting or in relation to which our insolvency practitioner has been appointed.  We also access information from the Registrar of Companies and other similar public-access data providers.

Security

Kingslandbr.co.uk operates on a secure server to prevent unlawful interception of data transmitted via this website.

Experienced in all areas of corporate and personal insolvency

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